CANCELLATION & AMENDMENT POLICY
To ensure the provision of superior service, featuring experienced guides and confirmed tour departures, we would like to advise that cancellations and amendments may incur certain charges. This policy is applicable to all group and private tours detailed and booked through CH ASIAN HOLIDAYS PVT LTD., assessed on an individual participant and per tour basis.
Sri Lanka Tours
Cancellations received earlier than 12 days prior to tour commencement are fully refundable.
Cancellations received later than 12 days prior to tour 50% from the payment or tour can be postponed
Cancellation received later than 07 days prior to tour commencement are non-refundable.
Maldives & other Destinations
Cancellations received earlier than 20 days prior to tour commencement are fully refundable.
Cancellation received less than 15 days prior to tour 50% from the payment.
Cancellations received less than 15 days prior to tour commencement are non-refundable.
Sri Lanka & Other Destination Merge Tours
Cancellations received earlier than 25 days prior to tour commencement are fully refundable.
Cancellation received less than 20 days prior to tour 50% from the payment.
Cancellations received less than 20 days prior to tour commencement are non-refundable.
Late arrivals and No shows
Late arrivals and no shows are non-refundable. This is applicable to any tour participant that fails to arrive, or arrives after tour departure.
Changes on Cancellation Policy
From time to time, the terms of this policy may change at the Company’s discretion. In the event of such changes, the new policy will apply for all tours booked after the date and time of the policy change. For any further questions about our cancellation policy, please feel free to e-mail us.
What options do I have to modify my booking?
YOU HAVE 2 OPTIONS:
Group Tours
Credit for Future Trips (free): You keep your money as a credit to apply to a future trip by the same operator | Travels Agents | or Direct Clients.
Private Tours
Cancellation (fees may apply): You can cancel your Tour or adventure. Full refunds cannot be guaranteed, and fees may apply as per the Terms & Conditions. Cancellations must be done in writing to our given email id.